Privacy Policy

 

Hotbreads Franklin ® Privacy Policy

 HotBreads Franklin ® is firmly committed to maintaining the privacy of visitors to its website and to the privacy of its members. By using these sites, you consent to the terms and conditions of this privacy policy. Hotbreads Franklin® reserves the right to modify its privacy policy from time to time.

 This Privacy Policy discloses the privacy practices for the www.franklinparkhotbreads.com Site, which includes www.franklinparkhotbreads.com or www.hotbreadsfranklinpark.com websites contained within or otherwise available through external hyperlinks within such websites, certain mobile versions and apps of the foregoing, and associated social media outlets (collectively, the "Site"). franklinparkhotbreads.com, Inc., a RS Data Architect Solutions LLC, the provider of the Site (referred to as "us”, "we” or franklinparkhotbreads.com), is committed to protecting your privacy online. Please read the following to learn what information we collect from you (the "User" or the "End User") and how we use that information. If you have any questions about our privacy policy, please email at orders@franklinparkhotbreads.com

 PLEASE READ THIS PRIVACY POLICY CAREFULLY. BY ACCESSING OR USING OUR WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTAND, AND AGREE TO BE BOUND TO ALL THE TERMS OF THIS PRIVACY POLICY AND OUR WEBSITE TERMS OF USE. IF YOU DO NOT AGREE TO THESE TERMS, EXIT THIS PAGE AND DO NOT ACCESS OR USE THE WEBSITE.

 1. Changes to Privacy Policy

 We may update this Privacy Policy from time to time without notice to you by among other ways, posting the revised Privacy Policy in the "Privacy Policy" section of the Site. The revised Privacy Policy is effective immediately when posted. It is your responsibility to review the Site and the Privacy Policy periodically to learn of any modifications. Your continued use of the Site, or any product or service offered through the Site, after the posting of any modifications will constitute your acknowledgment and acceptance of the terms of the modified Privacy Policy.

2. Types of Information Collected and Uses of Collected Information

We collect two types of information about our Site Users: Personally Identifiable Information and Non-Personally Identifiable Information.

 Personally Identifiable Information. Personally Identifiable Information is information that identifies a specific End User. When you engage in certain activities on or off the Website, such as creating an account, signing in to your account, ordering a product or service from us or our partners, adding items to your shopping cart, submitting content and/or posting User Content, entering a contest or sweepstakes sponsored by us or our partners, filling out a survey, posting a review, sending us or our partners feedback, requesting information about our services, submitting an affiliate agreement, applying for a job or to be a consultant or supplier, posting a video or signing up for special offers from third parties through the Website (collectively, "Identification Activities"), we may ask you to provide certain information about yourself. It is optional for you to engage in an Identification Activity. If you elect to engage in an Identification Activity, however, we may ask you to provide us with certain personal information about yourself, such as your first and last name, mailing address (including zip code), email address, telephone number, date of birth and www.franklinparkhotbreads.com account information. When you order products or services, we may also ask you to provide us with your credit card number, expiration date and authentication codes or related information. We may also know your location if you access the Site. Depending on the activity, some of the information we ask you to provide is identified as mandatory and some is identified as voluntary. If you do not provide the mandatory information for a particular activity that requires it, you will not be permitted to engage in that activity

 We may collect, use and store Personally Identifiable Information, including credit card information, to provide products and  services to you, make the log-in and checkout process easier, administer our Rewards Program,  and contests, help you track  your past purchases and orders, enhance the operation of the Site, improve our marketing and promotional efforts to your  tastes and location, customize future shopping interests, analyze Site use, improve our product and service offerings, and to tailor your experience with third parties as provided in Item 3 of this Privacy Policy.

if you provide User Content, such as an email to our customer service or response to a restaurant survey, we may use your comments and feedback to tell others about our services, and may post your comment in our marketing materials or on our Website. In connection with such User Content and our Rewards Program, we may also display partial information such as first name, initial of last name, city and state. Such partial information is not considered Personally Identifiable Information.

 f you put items in your shopping cart, we may save the items you have selected to make your checkout process easier in the future, or to remind you about the items you may have forgotten. We may also use Personally Identifiable Information to troubleshoot, resolve disputes, accomplish administrative tasks, contact you, enforce our agreements with you, including our Site Terms of Use and this Privacy Policy, comply with applicable law, and cooperate with law enforcement activities.

 Non-Personally Identifiable Information. Non-Personally Identifiable Information is information that does not identify a specific End User. This type of information may include things like the Uniform Resource Locator ("URL") of the website you visited before coming to our Website, the URL of the website you visit after leaving our Website, the type of browser you are using and your Internet Protocol ("IP") address. We, and/or our authorized Third Party Service Providers and Advertisers, may automatically collect this information when you visit our Website through the use of electronic tools like Cookies and Web beacons or Pixel tags, as described in Items 4 and 8 of this Privacy Policy.

We use Non-Personally Identifiable Information to troubleshoot, administer the Website, analyze trends, gather demographic information, comply with applicable law, and cooperate with law enforcement activities. We may also share this information with our authorized Third Party Service Providers and Advertisers to measure the overall effectiveness of our online advertising, content, and programming..

 3. Release of Personally Identifiable Information

 We will not share your Personally Identifiable Information with other parties except as provided below:

 We may share your information with Affiliated Restaurants. We provide some products or services jointly with particular restaurants. These are known as "Affiliated Restaurants." We share some of your Personally Identifiable Information with Affiliated Restaurants in order to help them provide you with better service and track the value of our program. Sharing this Information will allow an Affiliated Restaurant to market directly to you should they choose to do so. However, we will only share Personally Identifiable Information with an Affiliated Restaurant if you engage in an Identification Activity, and then only to the Affiliated Restaurant involved in that Identification Activity. For example, if you purchase a promotional certificate for a particular restaurant, we may share your name, email address and city with that restaurant. We may also share your Personally Identifiable Information with an Affiliated Restaurant if you choose to make an online reservation using our Website. The Affiliated Restaurant needs this information to complete the reservation and it may contact you regarding the reservation.

 We may share your information with Affiliated Businesses. We provide some products or services jointly with other retail merchants who offer goods or services through us and donation opportunities through charitable organizations. These are known as "Affiliated Businesses." We may share your Personally Identifiable Information with an Affiliated Business so they can contact you regarding a transaction. Sharing this Information will allow an Affiliated Business to market directly to you should they choose to do so. However, we will only share Personally Identifiable Information with an Affiliated Business if you engage in an Identification Activity, and then only to the Affiliated Business involved in that Identification Activity. For example, if you purchase a promotional certificate or voucher for a particular retail merchant, we may share your name, email address and city with that merchant.

 We may share your information with Marketing Partners. From time to time we may establish a business relationship with third parties. These are known as our "Marketing Partners." We may share your Personally Identifiable Information with our Marketing Partners to enable them to contact you regarding products, services, and special offers that may be of interest to you. Some Marketing Partners may contact you from a promotional space on our Website, and others may contact you via email.

 We may share your information with Authorized Third Party Service Providers. We provide some of our services and products through third parties. These "Third Party Service Providers" perform functions on our behalf, like sending out and distributing our administrative and promotional emails. We may share your Personally Identifiable Information with such Service Providers to fulfill orders, deliver packages, send postal or email, administer our Rewards Program contests or sweepstakes, remove repetitive information and improve information on customer lists and databases, analyze data and activities, provide marketing assistance, provide search results and links, process credit card payments, operate the Website, troubleshoot, and provide customer service. We may also collect personal information from individuals and companies ("Affiliates") with whom we have business relationships and may have to also share their information with Service Providers to accomplish our administrative tasks. For example, when you order a service, we release your credit card information to the card-issuing bank to confirm payment for the service and, if applicable, release your address to the delivery service to deliver the service. Likewise, we may release an Affiliate’s information to our bank to send out a payment.

 We encourage Affiliated Restaurants, Affiliated Businesses, Marketing Partners and Third Party Service Providers to adopt and post privacy policies. However, the use of your Personally Identifiable Information by such parties is governed by the privacy policies of such parties and is not subject to our control.

 We may share your information in a Business Transfer. As with any other business, we could merge with, or be acquired by another company. If this occurs, the successor company would acquire the information we maintain, including Personally Identifiable Information. However, Personally Identifiable Information would remain subject to this Privacy Policy.

 We may share your information for our Protection and the Protection of Others. We may also disclose Personally Identifiable Information when we believe release is appropriate to comply with the law or a court order; enforce or apply this Privacy Policy, our Website Terms of Use or other agreements; or protect the rights, property or safety of the Website, its Users or others.

4. Release of Non-Personally Identifiable Information

 We may disclose or share Non-Personally Identifiable Information with Partners, Affiliates and Advertisers. For example, we may share aggregated demographic information (which does not include any Personally Identifiable Information) with "Third Party Advertisers" or "Third Party Advertising Companies"

 5. Updating and Correcting Information

 We encourage you to promptly update your Personally Identifiable Information if it changes on your personal logins. Since we keep track of past transactions, you cannot delete information associated with past transactions on the Website. In addition, in may be impossible for us to completely delete all of your information because we periodically backup information.

6. Security of Information

 We take security seriously and take numerous precautions to protect the security of Personally Identifiable Information. You can access your Personally Identifiable Information on our Website through a password and unique User ID selected by you, or, for restaurant partners, by us. This password is encrypted. We recommend that you do not share your password with anyone. In addition, your Personally Identifiable Information resides on a secure server that only selected personnel and contractors have access to. We encrypt certain sensitive information using Secure Socket Layer (SSL) technology to ensure that your Personally Identifiable Information is safe as it is transmitted to us.

Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we employ commercially reasonable security measures to protect data and seek to partner with companies which do the same, we cannot guarantee the security of any information transmitted to or from the Website, and are not responsible for the actions of any third parties that may receive any such information.

8. Privacy Policies of Third Party Websites

This Privacy Policy only addresses the use and disclosure of information we collect from you. Other websites that may be accessible through this Website have their own privacy policies and data collection, use and disclosure practices. If you link to any such website, we urge you review the website’s privacy policy. We are not responsible for the policies or practices of third parties.

9. Online Order Processing and Refund Policy

Once the Online credit card sales is confirmed and place the order then customer credit card will be automatically charged and amount will be place-on-hold until the order is confirmed by the restaurant.  Before store confirms the orders customer can call Hotbreads Franklin at 732-940-0700 to cancel the order to reverse the entire transactions and send back to the card  or Store also have rights to cancel the order for some unavoidable reasons if that happens then store will notify the customer via email by cancelling the order and reverse the transactions.  Store also have rights to adjust the cost by upcharges or refund based on final sale of the order requested by the customers for any additional items requested on the order which was not charged or not listed with the original orders or some tips amount charges.  Customers have rights to call Hotbreads Franklin at 732-940-0700 for any issues or questions about the online credit card sales charges.
 
10. Contacting Us

Hotbreads Franklin,
3201 RT.27,Franklin Park,NJ  08823.

 Phone :  732-940-0700.

Email : orders@franklinparkhotbreads.com